Effective Date: February 01, 2024
Welcome to PorAqui ("we", "us", "our" or "the App"). This Privacy Policy is intended to inform you about how we collect, use, disclose, and protect the personal information we obtain through our PorAqui app. By using PorAqui, you agree to the practices described in this policy.
We collect personal information that you provide when you register, make reservations, or interact with our app. This may include your name, email address, phone number, payment details, and personal preferences related to bookings and/or prior service appointments.
We use the personal information collected to improve the user experience, process reservations, facilitate communication between users and service providers, and customize our services to your preferences.
We will share your personal information with third parties, such as service providers and business partners, to operate and improve our app. We will not share your information with third parties for marketing purposes without your express consent.
PorAqui acts as an intermediary between users and service providers. We do not assume responsibility for cancellations made by service providers. Users understand and agree that the terms and conditions of the service providers are applicable to all bookings and prior appointments for services and we recommend that you review these terms before confirming a booking.
We implement security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. Keep in mind, however, that no internet security measure is completely foolproof.
In accordance with applicable laws, users have the right to access, correct, delete or request restriction of processing of their personal information. They also have the right to object to processing in certain circumstances.
If you are located in the European Union or other regions with laws governing the collection and use of personal data, please note that by using PorAqui, you are consenting to the transfer of your information to the United States and other jurisdictions in which we operate.
We reserve the right to modify this Privacy Policy at any time. We will notify you of significant changes through an in-app notification or by other means before the changes become effective.
If you have questions or concerns about our Privacy Policy, please contact us at info@poraqui.mobi.
Effective Date: February 01, 2024
PorAqui users have the option to cancel their reservations, subject to the specific cancellation policies set forth by the individual service providers. These policies will be clearly stated during the booking process and may include penalties or cancellation fees.
PorAqui acts as a booking platform between users and service providers. Users must review and agree to each provider's cancellation policies before confirming a booking. We are not responsible for the individual cancellation policies of service providers.
Users may have the option to make changes to their reservations, subject to availability and the policies of the service provider. Changes may be subject to additional fees or adjustments to the total cost of the reservation.
PorAqui assumes no responsibility for cancellations made by service providers. In case of cancellations by providers, users must follow the refund procedures and policies established by each provider individually.
Refunds will be subject to the service provider's cancellation policies and PorAqui's specific refund policies. In the event of cancellations by suppliers, we will make reasonable efforts to facilitate refunds or alternative solutions as appropriate.
PorAqui assumes no responsibility for any losses, costs, damages, or expenses incurred as a result of cancellations by service providers. Each user is responsible for understanding and agreeing to specific cancellation policies prior to making a reservation or prior appointment for services.
We reserve the right to modify this Cancellation Policy at any time. Changes will be effective immediately upon posting on our web application. By continuing to use PorAqui following the posting of policy changes, you agree to the updated terms.
If you have questions or concerns about our Cancellation Policy, please contact us at info@poraqui.mobi.
Effective Date: February 01, 2024
Refunds are subject to the service provider's specific cancellation policies and refund policies established by PorAqui. It is critical that users review and understand these policies before making a booking.
Users may be entitled to a full or partial refund according to the cancellation policies set by the service provider. Refunds for cancellations made by users will be subject to the conditions and fees set forth in the applicable policies.
In the event of cancellations by service providers, PorAqui will make reasonable efforts to facilitate refunds or alternative solutions as appropriate. However, PorAqui assumes no responsibility for additional losses, costs, or damages incurred as a result of these cancellations.
Users who wish to request a refund must follow the process set forth in the PorAqui app. Requests must include detailed information about the booking, the reasons for the refund, and any relevant documentation.
Refund requests will be evaluated on a case-by-case basis. The processing period may vary and will depend on the complexity of the request. We are committed to making reasonable efforts to complete the refund process in a timely manner.
PorAqui assumes no responsibility for any losses, costs, damages, or additional expenses incurred as a result of cancellations by service providers. Each user is responsible for understanding and agreeing to the refund policies prior to making a reservation.
We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting on our PorAqui app. By continuing to use PorAqui following the posting of policy changes, you agree to the updated terms.
If you have questions or concerns about our Refund Policy, please contact us at info@poraqui.mobi.
Effective Date: February 01, 2024
Returns are subject to the service provider's specific cancellation and refund policies and return policies established by PorAqui. It is essential that users review and understand these policies before making a booking.
Users may be entitled to a full or partial refund according to the cancellation and refund policies established by the service provider. Refunds for cancellations made by users will be subject to the conditions and rates established in the corresponding policies.
In the event of cancellations by service providers, PorAqui will use reasonable efforts to facilitate refunds or alternative solutions as appropriate. However, PorAqui assumes no responsibility for additional losses, costs, or damages incurred as a result of these cancellations.
Users who wish to request a return must follow the process set forth in the PorAqui app. Requests must include detailed information about the booking, reasons for the return, and any relevant documentation.
Return requests will be evaluated on a case-by-case basis. The processing period may vary and will depend on the complexity of the request. We are committed to making reasonable efforts to complete the return process in a timely manner.
PorAqui assumes no responsibility for any losses, costs, damages, or additional expenses incurred as a result of cancellations by service providers. Each user is responsible for understanding and agreeing to the return policies prior to making a reservation.
We reserve the right to modify this Return Policy at any time. Changes will be effective immediately upon posting on our web application. By continuing to use PorAqui following the posting of policy changes, you agree to the updated terms.
If you have questions or concerns about our Return Policy, please contact us at info@poraqui.mobi.